Business Principles
All businesses exist to make money--even not-for-profit businesses.. they just make it
with a different focus. As you think about the business of technology transfer, or
enhancing business with technology, you realize that an understanding of business
principles is required. You must understand the technology to determine its applications
and to maximize its potential. In addition, you must understand that business side of the
equation has to be understood to make the technology package attractive to potential
users.
Principles
These basic principles will give you a better understanding of technology transfer and
the business segment:
- Technology transfer will not just happen; it has to be helped, and there are no
customers for your technology living in your office.
- Business must be viewed as a customer-satisfying process, not a goods-producing process.
- Good businesses make money (legally and ethically).
- All business entities must have goals.
- Businesses must plan.
- Don't allow adversarial relationships to develop between the partners of a technology
transfer formulation.
- When in Rome, learn to conduct business as a Roman.
Five Types of Businesses
(1) Service
The service business is the fastest-growing business segment in the United States
today. It includes a complete range of services, from the high-technology services (such
as analytical engineering, design engineering, facility operations, and research for
others), to non-technical services (such as shoe repair, restaurant operations, home
services, and vehicle repair).
Corporations range from high-technology service based companies such as SAIC, Mitre,
and Rand Corporation, to non-technical companies such as McDonald's, Kelly Services, and
accounting and legal firms. Many technologies will be transferred to the technology-based
service business community.
(2) Manufacturing Only
Most of the original equipment manufacturing firms (OEMs) that sell recognizable name
brands we recognize in the marketplace do not manufacture all of their products. In our
economy there is a host of small, medium, and large corporations that manufacture pieces,
parts, or components under contract for the name brand producers.
These companies are called OEM support or supplier manufacturers. Their products do not
carry their brand name, but become part of an OEM's product line. In some cases a product
developed at a laboratory or weapons plant will have to be taken to market by the
developer or development team under an OEM's name brand.
The product may be completely developed and manufactured by one company, but due to the
cost-effectiveness of using an existing distribution base, it will be manufactured under
the distribution company's brand name.
(3) Manufacturing and sales/distribution
These companies develop, manufacture, sell, and distribute brand name products. They
include GE, Chrysler, Ford, Motorola, Coca Cola, etc. In addition, there are thousands of
brand names recognized only by their customers. Many of the products developed by Federal
laboratories will move into this business arena.
(4) Product Development
There are many businesses in the United States that only develop technology for
licensing to others. Typically these are small, mostly cottage-industry businesses,
developed around an inventor or several inventors. These businesses prosper from royalty
payments from products that they have developed.
Several universities have developed a line of royalty-paying products that generate
millions of dollars in royalty income each year.
(5) Brokers
A broker is one who acts as an intermediary. There are several types of brokers,
including representatives of retail and wholesale businesses, sales representatives,
realtors, stock brokers, and many other types of marriage brokers. Although some of the
products and services developed at the Federal laboratories will be involved with brokers,
this is not a primary business segment for technology transfer.
In actuality, the technology transfer business is a brokerage business. The development
of partnerships between Federal laboratories and industry is brokering in its purest
sense.
Business Size Is Important
It is important to know and understand not only the business segment to which a
technology is applicable, but also the size of the business with which the technology
transfer will be working. Selecting a business of appropriate size will probably yield a
more meaningful and effective partnership.
Large Business
Organizations grow more complex and diffuse as they become larger. Large businesses
have unique challenges. They can be slow to respond, and the decision making is slow and
cumbersome. In most cases, several levels of management are involved in decisions.
It is significantly more expensive to transfer technology to a large business because
it entails many more meetings, and many more legal staff will be involved. The good news
is--if your technology requires large amounts of resources, the "deep pockets"
of a large business can be essential. Large investments in product-related research,
manufacturing, or the establishment of a distribution system can be used by a large
business if the risk vs. reward representation warrants it.
Medium Business
A medium-sized business is typically easier to work with because you can start out
working with the decision makers. Medium-sized businesses often move faster in their
decision-making process, and they are not normally quite so immersed in company
procedures. Medium-sized businesses can apply moderate amounts of resources to the
technology transfer effort. In addition, they usually do not need much support to move the
technology from its research stage to its commercial stage. Overall, medium-sized
businesses are easiest with which to work.
Small Business
Small businesses are commonly the most interesting ones with which to work. They can
respond with a minimum of bureaucracy and make decisions rapidly, and one or two levels of
management at most are required for most decisions. They are also more willing to take
greater risks for high reward potential.
A new product or service can move a small business into the fast lane, and a lot of the
risk it is taking is investment of the owner's time with no actual pay coming out of the
company. It has fewer resources to invest and, thus, will need more support from the
technology transfer staff. The time to market will probably be the shortest for a
technology that is transferred to a small business--small businesses they don't have the
staying power to allow for long, drawn out product introduction cycles.
Start-up Business
This can be the toughest technology transfer effort. Many start-up businesses originate
from the desire of the inventor or inventors to exploit their invention. In most cases the
inventor is not a business-oriented or experienced partner.
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