Online Student Help

• Login Instructions
• Plug-Ins
  • PC | MAC
  • Plug-in Checker
• Browsers
  • Compatibility
  • Settings
  • Tune-up
  • Troubleshooting
  • FAQ's
• Technology Requirements
• Best Practices
• Knowledge Bank
• Exam Tips
• Known Issues
• Popup Blockers
• Filename Conventions

• Password FAQs
  
  
• Student Email
  Internet based GCCCD email account that you can access from any computer with an Internet connection
  Instructions
  
  
• What is my GCCCD Username/User ID, Colleague ID?

• WebAdvisor
  Everything you need to know about registeration, grades, parking permits and more.
  
  
• CCCApply
• General Help
• Known Issues
• Password FAQs
  
  

• Configure Browser
• Configure/Enable Java
• Enable Cookies
• Clear Cache/Cookies
• Email Preferences
  • Safe Sender
• Microsoft Office 2007
• Blackboard
• WebAdvisor
  Everything you need to know about registeration, grades, parking permits and more.

• Is online learning for me?
• Student Skills
• Technical Skills
  

Other Important Stuff

• Success Strategies
• Computer Skills
• Who to call and when
• General Hardware Requirements
• FAQs

• Library
  
  
• TechMall
  Open computer lab available to currently enrolled students
  
  Workstations are ideally configured to support Cuyamaca College online course offerings
  
  
• Wireless Hot Spots
• Wireless Help
  
  
• Tutoring

• Library
• Ask a Librarian
• Ask a Counselor
• Bookstore
• Useful Links

• Dynamic Class Schedule
  (Updated every 10 minutes)
  
  Login not required to search the Class Schedule as a "Guest"
  
  Returning students may login as usual
  
  What's my user ID?
  Password FAQs
  
  

• The help desk is staffed during regular business hours. However, students are encouraged to call anytime and leave a voice message.
  
  Cuyamaca
  619.660.4395
  c-helpdesk@gcccd.edu
  
  Grossmont
  619.644.7383
  
  Not sure who to contact first?
  
  Visit Who to call and when for more information.